Professional services

Assignments, milestones, rate cards.

Billable teams: the engagement, the people on it, the schedule they work to, the time they book and the invoice that follows.

BaseLeap — Engagement PS-4002 The BaseLeap CRM professional services screen, showing margin and utilisation
How the work moves

From scope to invoice.

01

Opportunity

Scoped and priced from a rate card, with calculated values on the record.

02

Work order

The engagement itself, with its financials and its related records.

03

Assignment

Consultants placed against it, with their rates and dates.

04

Schedule

The master schedule, and who is on the bench next month.

05

Timesheet

Booked against the engagement and approved.

06

Invoice

Billed from approved time at the agreed rate.

What it covers

What it covers.

Work orders

The engagement as its own order type, with a financials tab, related records, activities, notes and full history.

Assignments and the bench

Who is on what, who is free, and what that costs — with capacity visible before you commit to the next piece of work.

Master schedule and forecast

One schedule across every engagement, and scenarios for the work that has not been won yet.

Timesheets and rate cards

Time booked against the engagement, approved in a queue, and priced from a rate card rather than a spreadsheet.

In the product

In detail.

Everything below is in the product today.

Pro service orders

The engagement, and the money attached to it.

  • Its own record type, layout and status flow
  • A financials tab on the order
  • Related records, activities and notes
  • Email and tasks against the engagement
  • Full field-level history
  • A dashboard across the portfolio

Assignments

People placed on engagements, with the rates that follow them.

  • Assignment records per consultant
  • Start and end dates
  • Pay and charge rates
  • Utilisation against the engagement
  • Its own detail page and layout
  • Change history

Master schedule

One view of who is doing what, and when.

  • Every engagement on one schedule
  • Assignments laid out over time
  • Gaps and overlaps visible
  • Filterable by client and engagement
  • Driven by the same records as the order
  • Timezone-aware

Bench and capacity

Who is free, and how soon you need to worry.

  • Bench view across the practice
  • Capacity against committed work
  • Roll-off dates
  • Skills on the resource record
  • Availability including leave
  • Coverage before you sell the next job

Forecast and scenarios

What the pipeline does to the bench if it lands.

  • Forecast across engagements
  • Scenarios for unwon work
  • Opportunity record types with calculated fields
  • Pipelines and stage-weighted forecast
  • Reporting and dashboards
  • Subscriptions that email a report on a schedule

Timesheets and rate cards

Time in, approved, and priced correctly.

  • Timesheets booked against the engagement
  • A dedicated approval queue
  • Rate cards with their own records
  • Charges and adjustments
  • Invoices from approved time
  • Approval processes where sign-off is required

Ready when you are.

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