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About BaseLeap

Enterprise CRM experience. Industry hours.

BaseLeap is built in Australia by a team that has delivered enterprise CRM before and has worked in the industries it serves: mining and resources, construction, mechanical and industrial services, trades, plant and AV hire, and labour hire and recruitment.

A crew on site, talking through the day's work
Why it exists

Best-practice industry software, without the enterprise bill.

For businesses that need serious tools, not an enterprise project.

  1. Too many tools for one business. We kept seeing the same picture: a CRM in one place, scheduling in another, a field service app, a labour hire system and a hire spreadsheet, with people retyping between them. BaseLeap brings them together on one set of records.
  2. Each one a proper industry platform. Field service, labour hire and equipment hire are each built to industry best practice and would stand on their own. Together, they share the customer, the job and the invoice.
  3. Enterprise capability, without the enterprise. Until now, software this complete meant an enterprise product, an enterprise price and an enterprise implementation. Better tooling has changed what a focused team can build, and we use it to put best-practice industry software within reach of businesses that do not need the full enterprise stack.

Built by people, and properly tested. BaseLeap is designed and built by a real team. We use modern tooling, AI included, to work faster, but this is not a few weeks of work: it is eighteen months of building, testing and beta testing with real businesses.

Planning the week's work at a whiteboard
How it is built

Four decisions the rest follows from.

One set of records

Every solution runs on the same organisations, contacts, sites, orders and invoices. A technician’s time becomes an invoice without anyone retyping it.

Configured, not coded

Objects, fields, layouts, record types, validation and workflows are metadata. The system changes in Settings, not in a release.

Secured in the database

Row-level security on every table, per tenant and per licence. The wrong person cannot see the wrong row, whatever the application does.

Built for the field

The mobile app queues work in a dead zone and replays it in order when signal returns. Site is where the product is judged.

What we hold to

Five things you can hold us to.

01

Say it plainly

If a basic CRM is all you need, we will say so. The case for BaseLeap is the part after that.

02

The field is the product

A feature that does not survive a dead zone on a phone is not finished.

03

Nothing invented

A figure the system cannot defend is not shown. A status is derived from the facts, never trusted from a stored field.

04

Yours to configure

Fields, layouts, picklists, rules and workflows are yours to change, without asking us and without a developer.

05

Australian first

Your timezone and currency, en-AU throughout, and compliance certificates to the Australian Standards your auditor asks for.

The team

The people you will deal with.

Name

Role

Two lines: what they did before BaseLeap, and what they own here.

Name

Role

Two lines: what they did before BaseLeap, and what they own here.

Name

Role

Two lines: what they did before BaseLeap, and what they own here.

Ready when you are.

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