Quote it, schedule it, dispatch it, do it on site and invoice it. The site, the assets, the crew, the parts bought for it and the cost all sit on the same order. Built for servicing, maintenance and repair businesses whose work happens on someone else’s site.
Priced from service types, rate cards and inventory, and sent from the record.
Raised against a customer, a site and an asset, with the crew and the parts it needs.
Onto the board and into somebody’s day. Multi-day work shows on every day it spans.
The field app: checklists, parts, photos, the clock and a signed report for each asset, offline if there is no coverage.
Report checked, hours and parts verified, the client’s PO captured before it can close.
Built from the hours logged, the parts that arrived and the charges on the order, not the estimate.
From the workshop floor to a remote site, every job, part and hour lands on one record, and the invoice is built from it.
Service orders by record type, each with its own layout, status flow and QA gate. Checklists, time, materials, quotes and invoices all live on the order.
A board with timeline, calendar and list views, an unassigned tray, rosters built from templates, and live time and attendance.
Technicians with skills, charge-out rates, tickets, certifications, availability and leave, and what each is qualified to be sent to.
Customer sites with their equipment and their order history, mapped, and the maintenance schedules that raise the next job.
The main areas of BaseLeap Field Service. Open any of them for the detail, with a closer look at the screens.
One order carries the whole job, from the first call to QA and the invoice.
See how it worksWho is going, when, and what happens when it changes.
See how it worksA phone-first app the technician works in, even with no signal.
See how it works| Ticket | Expires | Status |
|---|---|---|
| Working at Heights | 14 Mar 2027 | Valid |
| Confined Space Entry | 2 Nov 2026 | Expiring |
| HR Truck Licence | 19 Jun 2028 | Valid |
| Site Induction · Pit 3 | 28 Sep 2026 | Expired |
| First Aid (HLTAID011) | 5 Feb 2027 | Valid |
Who you can send, and what happens when a ticket lapses.
See how it works| Regime | Stream | Every | Next due |
|---|---|---|---|
| 250 h service | Mechanical | 250 h | 4,250 h |
| Fire suppression check | Fire | 6 months | 3 Dec 2026 |
| Electrical test & tag | Electrical | 12 months | 18 Feb 2027 |
| Annual major service | Mechanical | 12 months | 2 Apr 2027 |
The place, the thing in it, and what it is due for.
See how it works| Item | Qty | Amount |
|---|---|---|
| Labour · Diesel Fitter (actual hours) | 7.5 | $900.00 |
| Hydraulic hose assembly | 2 | $386.40 |
| Call-out fee | 1 | $180.00 |
| Adjustment · goodwill | 1 | −$50.00 |
What it was quoted at, what it cost, and what the customer is billed.
See how it worksField service software usually stops at the job card. These carry on into the assets, the purchasing, the hours and the money: the places where work is lost or goes unbilled.
One client PO can cover a fleet. Each asset still gets its own paperwork.
The counter purchase is on the job before the van leaves the supplier.
The day is what gets paid. The job clock is what gets billed.
Every line the customer pays for has a home on the order.
The checks that stop a job closing wrong, set up rather than remembered.
Electrical, mechanical and fire can share a business without sharing a queue.
Your tradies get their day, the job, the equipment they're servicing, a clock and the full history, on the phone, on site. Time is logged against the job and lands in the office the same moment.
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